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You are here: Home / Archives for Northern Arizona Council of Governments – Economic/Workforce Development

Northern Arizona Council of Governments – Economic/Workforce Development

Business Assistance Center Serves as Model for Remote Workspace

April 27, 2022 By quadcities Leave a Comment

The Center, located at 221 N. Marina St., offers free office space and supplies, computers, printers and fax services.

Working from home is ideal for some, but many others met with barriers and obstacles, including challenges reconnecting with community. During the height of the recession that began in 2008, the idea for a center devoted to developing small and home-based business entrepreneurs began as just that: an idea. I recall the struggle that small businesses were having making ends meet because of high overhead costs and lack of resources to run every day processes.

The Yavapai County Workforce Development Board (WDB) began developing a non-traditional concept into a common work opportunity. I spoke to many dislocated workers to flesh out the concept of offering business assistance and access to technology for local businesses. In 2010, that idea came to fruition when Yavapai County’s Business Assistance Center (BAC) opened in Prescott with a ribbon-cutting ceremony on April 30, 2010, with the support of the Governor’s Council on Workforce Policy, the Arizona Workforce Investment Act and the WDB.

Following the pandemic, the WDB has re-energized the BAC to assist small businesses and the growing populations of remote workers and remote education opportunities. According to a Gallup poll, 45% of the full-time workforce in the United States is working remotely. In Arizona, almost 65% of the state’s government workforce is still working remotely, compared to less than 10% pre-pandemic. The state saved $7 million in tax-payer dollars on office space rent during 2021.

The BAC is alive and well! The Center, located at 221 N. Marina St., offers free office space and supplies, computers, printers and fax services. Home-based businesses now have options for expanding their capacity, small businesses can use space for hiring events and interviews. Work space has state-of-the-art equipment, WiFi, workshop opportunities and access to a skilled talent pool with YAVAPAI@WORK and NACOG services. Hundreds of events have been held, benefitting small businesses all over Yavapai County. All in all, the BAC has assisted more than 250 agencies and small businesses year-to-date with meeting space, office machinery and supplies, training opportunities and hiring events, and thousands of direct job placements.

The business model and “best practices” of the BAC have been duplicated in many other communities throughout Northern Arizona. The BAC concept has been nationally recognized and has received innovation awards from the National Association of Development Organizations (NADO) and the Arizona Governor’s office. For more information, call 928-778-1422. QCBN

By Teri Drew

Serving, Solving, Sustaining

Teri Drew is the regional director for Northern Arizona Council of Governments Economic/Workforce Development (NACOG-EWD).

Filed Under: Columnists Tagged With: NACOG, NACOG-EWD, Northern Arizona Council of Governments – Economic/Workforce Development, Teri Drew, Yavapai County’s Business Assistance Center

Working Together, Solving Community Issues

February 22, 2022 By quadcities Leave a Comment

The Workforce Development Board and Arizona Town Hall both work to address the needs of communities.

After participating in the 113th Arizona Town Hall last month, I felt a renewed sense of optimism and purpose. Although the gathering was held virtually because of the COVID-19 omicron variant, the focus of the discussion was Creating Vibrant Communities, which aligns with my role as executive director of the Yavapai County Workforce Development Board. The discussion was lively, respectful and productive. It felt as though we were emerging from the gloom of the past two years of the pandemic, ready to roll up our sleeves and get back to work.

The Arizona Town Hall provided a process that allowed us to imagine a stronger, vibrant Arizona together, and the time and space to reimagine how to accomplish that result. Although the participants were keenly aware of the many effects that the COVID-19 pandemic had on Arizonans, we discussed a variety of innovative, collaborative programs to improve community health. We discussed the role of schools and libraries as community life centers. We called on elected officials to rise above political polarization to represent all constituents. We supported nonpartisan and bipartisan public private partnerships under a community development framework that celebrates and incorporates civility, humility, equity, diversity, inclusion and accessibility.

One of the biggest takeaways was the need for all entities engaged in promoting community health to optimize funding and improve services by partnering and collaborating across all sectors. We urged them to break down silos and to establish a statewide information and resource clearinghouse. Through partnered communication we repeatedly found that although governmental participation and funds are needed, much can also be achieved through better communication, collaboration, integration of existing programs and private action. And, we repeatedly urged all these entities to regularly hold Town Hall style events.

I am always amazed by the Town Hall process. During 2021, the Northern Arizona Council of Governments (NACOG) held a series of community town halls to gather information about how our communities respond to disasters and emergencies. Not only did we obtain useful information and ideas, but the participants also responded very positively to the experience of engaging with one another in that way.

As the nation has adapted to a new era of communication and learning, many workforce boards continue to seek clarity, look for best practices and prepare for a wide range of issues on the horizon. Because the Town Hall process is designed to facilitate deep and meaningful conversations among strangers, it produces a satisfying, enjoyable experience with the potential to promote stronger social connections and well-being in the long term while revealing innovative ideas with innovative outcomes or strategies.

The Yavapai County Workforce Development Board will be partnering with Arizona Town Hall to explore workforce issues with business, labor and other sectors of our community. We plan to bring people together to get a better understanding of how the pandemic and other factors have affected employers and businesses in the region. Why have some employees left their jobs and not returned? What can be done to attract, train and retain the workforce that Yavapai County needs to thrive? What are the best practices and innovations being deployed in other communities? How can we best use the resources available to us to build the workforce of the future?

The Workforce Development Board and Arizona Town Hall both work to address the needs of communities. To do that effectively requires collaboration and engagement with community members. According to Bureau of Labor statistics, the average person spends less than 10 minutes per day reading to pursue a personal interest. Six in 10 Americans read or watch the news headlines but do not dig any deeper. The opportunity to focus a community member’s attention on a topic for 60 to 90 minutes, in which they are engaged in a facilitated discussion they find interesting and enjoyable, is priceless. As a bonus, such discussions also generate enthusiasm for community action. We will conclude our processes with a written report that becomes a platform for future community engagement. QCBN

By Teri Drew

If you’d like to become involved in the upcoming Town Hall events, send your contact information to NACOG for more information, 928-778-1422.

Teri Drew is the regional director for Northern Arizona Council of Governments Economic/Workforce Development (NACOG-EWD).

Filed Under: Business Tagged With: Arizona Town Hall, NACOG, NACOG-EWD, Northern Arizona Council of Governments – Economic/Workforce Development, Teri Drew

Where Have All the Workers Gone?

October 5, 2021 By quadcities Leave a Comment

Industry by industry, we need to identify strategies to attract and retain workers to our beautiful towns and cities.

According to the Arizona Office of Economic Opportunity (OEO), the Yavapai County labor statistics demonstrate that in 2019, the total of Yavapai County’s labor force was 93,458, with a participation rate of 48% of individuals aged 16 and older. Participants aged 35-54 years represented the largest percentage of workers at 78.1%; with the second largest percentage being those individuals aged 25-34 years. If you follow the data, one would suppose we have a strong labor force to meet the growing demand for workers.

Since the beginning of the pandemic, many have speculated about worker attraction variances. Unemployment insurance was a factor outpacing our local average wage; the pandemic, of course, played a huge role discouraging workers from returning to work for various reasons. Yavapai County responded with higher wages, now reported to average $20.98 per hour. Incentives were offered, such as paid tuition, sign-on bonuses, flexible hours and on-the-job training, with a current focus on skills-based hiring. Still, most industries are reporting anywhere from a 20-40% reduction in workers.

The math is simple: fewer workers = less production = less revenue. Some businesses struggle because of workforce shortages, while other employers are working on strategies to expand their capacity, allowing them to meet current demands for goods and services in order to achieve and maintain local demand.

I wish I had all the answers. I do not, but I do know that together we can make a difference. Industry by industry, we need to identify strategies to attract and retain workers to our beautiful towns and cities.

In Yavapai County, we have all the right ingredients for success – stellar public and private educational institutions, exceptional workforce development resources and, of course, location, location, location! Obstacles and challenges that affect the current labor market include:

  • Vaccination and mask requirements
  • Recreational cannabis
  • Daycare challenges
  • Transportation
  • Affordable housing

However, every obstacle is the soil for opportunity!

Yavapai County Workforce Development Board, together with NACOG-EWD, is currently focusing our efforts on the healthcare industry growth cluster, including all related healthcare occupations to attract additional funds and human capital for this primary industry.

Yavapai County has many opportunities today for Next Gen workers. There’s no better time than now to explore your options and begin building your future and make a contribution to what makes Yavapai County a great place to live and work! QCBN

By Teri Drew

Teri Drew is the regional director for the Northern Arizona Council of Governments – Economic/Workforce Development (NACOG-EWD).

Filed Under: Columnists Tagged With: Arizona Office of Economic Opportunity, Next Gen workers, Northern Arizona Council of Governments, Northern Arizona Council of Governments – Economic/Workforce Development, Teri Drew, Yavapai County Workforce Development Board

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