The Navajo Nation Gaming Enterprise (Navajo Gaming) is honored to announce its recently expanded Twin Arrows Navajo Casino Resort, located 20 minutes east of Flagstaff, has been awarded AAA’s coveted Four Diamond Award for its stunning architecture, customer satisfaction and infusion of Navajo culture into its architecture, amenities and decor.
“We had a vision in the early development of Twin Arrows to design a flagship Navajo gaming and hospitality facility capable of achieving AAA’s Four Diamond Award standards, and more importantly, to hire and train a predominantly Navajo workforce capable of exceeding their stringent guest service standards,” said Derrick Watchman, Navajo Gaming CEO. “It is the deepest honor to receive this distinction just one year after our grand opening. I congratulate our entire team on this achievement, thank AAA for inspiring us to reach for their Four Diamond Award and invite guests to our premier travel destination to enjoy the Twin Arrows gaming hospitality experience.”
The announcement came after a recent evaluation of the breathtaking facility and its 110-room resort expansion. The achievement ranks Twin Arrows Navajo Casino Resort as a premier establishment esteemed by AAA’s professional inspectors, the hospitality industry and its millions of members. Only five percent of the more than 29,000 properties approved by AAA achieve this prestigious distinction. Additionally, Twin Arrows Navajo Casino is the only Flagstaff destination to receive this honor.
The resort was evaluated on its casino, 200-room hotel, multiple dining destinations – including the Zenith Steakhouse, indoor swimming pool, fitness center and other amenities the resort offers. Of special note was the conference and convention center with a 9,000 square-foot banquet center with 25-foot ceilings, indoor and outdoor meeting spaces, VIP boardroom, complimentary valet and complimentary high-speed Internet access throughout the resort and event center.
The ranking is shared in all AAA/CAA travel information and with its more than 54 million members worldwide.
“Twin Arrows Navajo Casino Resort is committed to providing every guest with a personalized experience and attentive service in comfortable, high quality surroundings,” said Linda Gorman, director of communications and public affairs for AAA Arizona. “This property exceeded the expectations of the most discriminating traveler – the AAA inspector.” QCBN