Making Sure Hearing Aids Work for You

As audiologists, our main goal is always to improve our patient’s safety and quality of life. Typically, this is done through the fitting of hearing aids. Surveys have shown that one major barrier to accessing hearing aids is cost. In an effort to help address this barrier, Congress recently granted permission for hearing devices to be sold over the counter. Now it can be even more challenging for patients to know which option best suits their needs. Fortunately, you do not have to figure it out all on your own.

Technology

Now that hearing aids can be sold over the counter, it can be expected that there will be a huge increase in available products. A couple have already been revealed in stores like Walmart. A few patients have asked me if the technology is any good. Honestly, it’s too early to say for sure. But the concern would be that all of this technology is unproven. There is no data to say how well they perform or how long they’ll last.

A major benefit of seeing an audiologist is that you know the quality of what you are receiving. The brands they fit have published studies that verify that the devices provide the benefit they claim to. A lot of these studies are performed by independent researchers, meaning the results are objective. They have also been around for decades, meaning the products have been put through their paces and shown their durability. Your audiologist will have the experience and knowledge to help pair you with devices that will best suit your needs.

The hearing aids fit by audiologists are also on the cutting edge of technology. Not only do they amplify, but they have filters that help reduce background noise and ease communication. They also have an array of accessories, such as remote microphones, to help you hear in crowds or at distance. Can’t make it into the office? No worries! Most hearing aids can be adjusted remotely. And given that hearing aids have different performance levels, these features are often available at a very competitive price.

Reliable Support

Deciding which hearing aids to choose can be overwhelming. And once you are fitted with a pair, there can be a steep learning curve. After all, most people don’t even think about hearing aids until they need them. That’s why it is so valuable to have someone to support you along your journey. Audiologists have a treasure trove of knowledge and real-world experience dealing with all manner of hearing aid issues. No difficulty or question is too small or silly. We love to help!

At the fitting, the audiologist can measure the output of the hearing aid to ensure it is as accurate for your hearing loss as possible. Over-the-counter hearing aids do not have a verification system in place. Also, it looks like a lot of over-the-counter models are designed to be set up through a smartphone application. This is definitely convenient, but may not work for those who do not have a smartphone or are uncomfortable using one. After programming them, the audiologist will review how to use the hearing aids and answer any and all questions that arise, ensuring that you are confident in operating them when you walk out the door.

But of course, technology doesn’t always work as intended. The sound quality may be good in one area, but bothersome in another. The hearing aids may somehow malfunction and need to be repaired. Or they may simply need cleaning with tools too small for someone to see or manipulate. All of these things can be addressed by the audiologist. Simply call them or walk in, and they can get you back up and running. Audiology offices provide peace of mind that help is always on hand. Any hearing aid you receive from an audiologist will have a multi-year warranty, meaning repairs are often free!

Friendly Faces

Most audiology offices are small and local. This means that they have a consistent staff through the years. The providers know you and your history. You don’t have to worry about learning new faces every time you need help. Plus, you can trust that the audiologist is going to make recommendations that best suit your particular needs.

When it comes to amplification, anything is going to be more helpful than nothing. So, if over-the-counter hearing aids are the best option at the time, go for it. Just don’t discount the value of exploring all your options. QCBN

By Jeff Lane, Au.D.

Trinity Hearing Center is located at 1330 N. Rim Dr., Suite B in Flagstaff. For more information, visit the website at TrinityHearing.net. Jeff Lane is a doctor of audiology with a passion for improving the lives of others. Dr. Lane may be reached at 928-522-0500 or at audio@trinityhearing.net.